GLASS to Place EU Citizens in Control of Their Personal Information and Streamline Access to eGovernment Services Across Member States

GLASS – SinGLe Sign-on eGovernAnce paradigm based on a distributed file exchange network for Security, transparency, cost effectiveness and truSt – is a new EU funded Horizon 2020 project (H2020-EU., which runs from 1st January 2021 until 31st December 2023. The initiative will use blockchain technology to deliver a distributed framework for sharing common services of public administration across the EU, for the benefit of citizens, businesses and governments.

The rapid growth of information and communication technology and its ubiquitous presence in everyday life has significantly affected the way government services are delivered today. This poses constant challenges to safeguard the data confidentiality and integrity of eGovernment services, while increasing its adoption and usage by citizens and businesses. GLASS caters for a ‘European Common Services Web’, bringing closer together citizens, businesses and European governments.

GLASS will introduce novel governance services that facilitates free movement for citizens and businesses. In doing so it will create a strong social, societal, economic, technological and scientific impact, leading to an advanced eGovernment solution that is fully aligned with the EU eGovernment Action Plan 2016-2020 and the EU Digital Single Market Strategy. These new services will be demonstrated by three real case scenarios concerning paperless cross-border bureaucratic processes.

GLASS is a citizen-centric project that will deliver a streamlined process for EU citizens to quickly and easily share evidences, such as a birth certificate or driving licence, with third-parties in other Member States, in order to access the eGovernment services they require. All consortium participants believe that the project will create a new paradigm for the friction-free sharing and transfer of evidences, where the citizen remains in full control.

The GLASS project consortium, led by Uni Systems Information Technology Systems Commercial SMSA, brings together 12 interdisciplinary partners from eight countries to deliver a novel eGovernance model and address the challenges that governance structures in the EU are currently facing – from divergent and legal groundwork to physical and technological limitations – towards the democratization and openness of the public administration services.

The GLASS consortium partners are:

Universities / Research Organisations

  • Uni Systems Information Technology Systems (Greece) [Coordinator]
  • Edinburgh Napier University (United Kingdom)
  • Fraunhofer Gesellschaft Zue Foerderun Der Angewandten Forschung E.V. (Germany)
  • Unisystems Luxembourg SARL (Luxembourg)
  • University of Patras (Greece)

Public Authorities

  • Istanbul Metropolitan Municipality (Turkey)
  • Ministério da Justiça (Portugal)
  • Ministry of Digital Governance (Greece)

Technology Providers / Domain Specialists

  • European Electronic Messaging Association AISBL (Belgium)
  • PDM E FC Projecto Desenvolvimento Manutencao Formacao E Consultadorialda (Portugal)
  • Suite5 Data Intelligence Solutions Limited (Cyprus)
  • Teknoloji Arastirma Gelistirme Endustriyel Urunler Bilisim Teknolojileri Sanayi Ve Ticaret Anonim Ticaret (Turkey)
  • Ubitech Limited (Cyprus)

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 959879.

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